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Research Team
Experienced Recruiters
The Launchpad Academy
Life@
Golden Thread
The Index Player
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Research Team
Experienced Recruiters
The Launchpad Academy
Life@
Golden Thread
The Index Player
Multiple Choice
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* Your Name *
*
* Your Email *
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* What is a CRM system used for? *
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Managing Money
Managing Customer Relationships
Tracking inventory
Managing Payroll
* What should you do if you find duplicate entries in the CRM? *
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Ignore them
Combine them into one entry
Delete one without checking
Flag them for later
* What should you do with applications that are not moving forward? *
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Archive them without action
Update their status in the CRM with reasons
Delete them from the system
Forward them to other departments
* What should you do if an application is rejected by mistake? *
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Ignore the error
Correct the status in the CRM and inform the recruiter
Delete the application
File a complaint
* How can you ensure the accuracy of application data in the CRM? *
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Regularly check and audit data
Allow everyone to update freely
Depend on automatic entry only
Ignore data mismatches
* Why is keeping a clean and updated CRM most important for marketing? *
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Better targeting and personalization
Less work for the marketing team
Improved internal communication
Easier financial reporting
* How can you prioritize tasks for multiple recruiters? *
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By the priority given to you by your manager
By order of receipt
Based on what you think to be the most important
Based on what you like doing most
* What should you do if you lack knowledge or training for a task? *
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Try to do it anyway
Ask for help or training
Give it to someone else without telling
Ignore it
* Which performance indicator is key for evaluating administrative efficiency? *
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Number of emails sent
Task completion rate and accuracy
Number of coffee breaks
Social media activity
* What is the primary goal of database cleansing? *
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To delete old records
To ensure the database has accurate and up-to-date information
To backup the database
To increase the size of the database
* What is data enrichment? *
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Adding more data to the database without verification
Adding relevant information to existing data
Removing outdated information
Compressing the database to save space
* Which data field is most likely to require frequent updates in a CRM? *
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Customer address
Customer date of birth
Customer ID
Job title and company
* What is the first step in the data cleansing process? *
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Deleting outdated records
Identifying data inaccuracies
Merging duplicate records
Exporting data for review
* When updating profiles, which of the following is most important? *
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Ensuring the update is based on reliable data sources
Adding as much information as possible
Changing the profile structure
Deleting unused profiles
* Why is it important to have up-to-date customer profiles in a CRM? *
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To improve customer service and sales conversion
To increase database size
To keep everyone busy working
To comply with GDPR only
* What is a Boolean search? *
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A search technique using logical operators
A visual search method
A way to categorize candidates
A method for posting job ads
* What does the “AND” operator do in a Boolean search? *
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Excludes terms
Combines terms
Narrows the search
Broadens the search
* What is the primary purpose of creating a candidate shortlist? *
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To conduct preliminary interviews
To identify the best-fit candidates for a role
To offer immediate job positions
To compare salary expectations
* What is a key indicator of a successful CRM? *
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Large volume of inactive candidates
High engagement and placement rates
Frequent technical issues
Minimal candidate interactions
* What is a key trait for success in recruitment research? *
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Attention to detail
Taking your time
Coming up with unique ideas
Waiting for new tasks to be given to you
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